Posts in Thoughtfully Speaking
Q & A with Sarah Merrill, Personal Historian

Questions by Val Walker

Answers by Sarah Merrill

Sarah is a personal historian and owner of Merrill Memoirs (www.memoirsbymerrill.com). Since 2010, she has been assisting individuals, families and small businesses in recounting, recording, and preserving their stories. Sarah works with a talented genealogist to complete family research, and she contracts with a professional book designer to present her clients’ stories and photographs in beautiful books. She also teaches memoir writing workshops and serves as an editor for people writing their own memoirs of family histories.

Sarah earned her undergraduate degree with high honors in literature and creative writing at Middlebury College, Vermont, and completed graduate work in oral history and nonfiction writing at the Salt Institute for Documentary Studies in Maine.  She spent ten years in journalism before launching her personal history business.

 

Introduction

Have you ever engaged in a leisurely conversation with someone who not only listened to your story, but was fascinated in every bit of it? Indeed, your listener beckoned you to unearth memories that perhaps you had not thought about in years?

Sarah Merrill is this kind of listener. With genuine curiosity, she invites you to dive into all the details of a life story and discover the long-forgotten treasures that may have been buried for decades. With Sarah, your story’s details are for excavating, examining, saving, and savoring. And later, after selecting your stories, she artfully crafts a narrative of your life to create a memoir or a family history book, or more loosely, a collection of personal stories on a beloved topic. This intricate and complex work is generally what a personal historian such as Sarah does. Experienced personal historians combine the expertise of active listening, archiving of artifacts, genealogy, narrative writing, ghost-writing, book production, self-publishing, and more.

In the following interview with Sarah, I hope to introduce readers to the vital work field of personal history.

Val: A personal historian needs to be talented at writing as well as adept at engaging people and listening--and yet, needs to be impeccably accurate and organized. This is a very particular mix of gifts to have. How did you get started at this?

My interest in collecting stories and memories actually started when I was just a kid. I seem to have been born nostalgic! I always kept diaries and scrapbooks and saved every letter I ever received. I also was very enamored of my grandparents. I really wish I’d been enlightened enough to record their stories while they were still here. This is one of my regrets and part of what powered my inspiration to become a personal historian. In addition to being a collector and memory keeper, I was a storyteller. I read a great deal and I wrote stories all the time. I studied fiction writing in college and those skills are absolutely employed when I’m writing memoir and family history. In addition to accuracy, an important goal is for the narrative to be an engaging read!

Val: Could you tell me more about what is involved when you listen to peoples’ stories in your work? How do you get them to relax and delve into their recollections with such vivid detail?

As personal historians, we are very client focused in our work. Listening is about building trust. Trust is key.  This means I don’t want to force the narrative or push someone to get to the point. Instead, I gently allow them to discover and explore as they travel back in time. I often spend upwards of eight hours with my clients, spread over a few days, so they have ample time to cover a lot of ground. In telling their stories freely, without trying to meet any external criteria, my clients have the control, they choose what to share.  In some cases, the experience of sharing a story can be enlightening as well as enriching. And sometimes, they’ll tell a story just to get it off their chest, but then decide not to include it in the final product.

Val: This reminds me of an important technique in psychology and counseling, developed by Alfred Adler. Adlerian approaches are invested in early childhood recollections and how we find meaning and wisdom in these old narratives.

I believe at different times in our lives, we can revisit our stories and discover new takeaways by seeing details or patterns we’d never noticed. We can look at a relationship over time and see patterns or healing. We can even look at a trauma in new ways and sometimes find healing. It’s important to point out that I am not anything like a therapist. I’m more like a guide on a journey of life review. And life review has many, many benefits. Though some topics may be too difficult, and I always let people know it is completely fine to leave them out.

Val: It sounds deeply meaningful to help people value their stories as history.

One of my clients getting a first look at her family history book. In this case, this was the third book I produced with her.”—Sarah Merrill

My work is rewarding on multiple fronts. We can help clients understand the impact of peoples’ struggles and challenges in their families over the decades. In reviewing our life stories, we can sometimes more clearly see the influences that people have had on us, on our families, our communities over time. We can see the impact we’ve had on others around us. We can see our own challenges from a new perspective. Our children and grandchildren can be enriched by what our family members have faced and battled through generations.

Val: Is the field of personal history becoming more popular?

The field of personal history is still not well known—not yet, really. But fortunately, interest in the field of genealogy has greatly increased in recent years. And in the first year or so of the pandemic, people had more time to reflect. Folks pulled out photo albums or downloaded a genealogy app. The interest in genealogy has sparked people to learn more about their ancestors and families and has helped lead them to the field of personal history and writing memoirs. But there is a significant difference between genealogy and personal history. Certainly, personal history complements and includes genealogy. I work closely with a genealogist in my business.

Val: When did you actually discover there was such a thing as personal history and give yourself a professional name, “personal historian?”

At some point, I was aware that I wanted to work with individuals and families to record their stories, but I did not know there was a field called “personal history” or that others were already doing this. I’d volunteered in a nursing home helping elders write their memoirs and it struck me then how rewarding it was. Especially visiting these fairly isolated and lonely elders and actively listening to them, taking an interest in their lives.

Around 12 years ago, when I was working as a journalist and a medical writer, I learned through a newspaper article of a man who was working as a personal historian – and it all just clicked into place. He was gracious enough to meet with me and discuss his business model. And from there, my dream gradually became a reality. I slowly built my business as a professional personal historian with my company Merrill Memoirs. I’ve been doing it full time for about 10 years and have written dozens of memoirs and family histories.

Val: What types of people come to you for your services?

I’m either hired by the individual themselves – typically aged 60 to 100 – or by their adult children or their grandchildren, who want the stories recorded. People are realizing they need to get their loved one’s stories recorded before they are gone. Sometimes, the older generations may be reluctant to be the center of attention like this. I sometimes hear, “Why would anyone want my stories? I’m not interesting!” But truly, once they begin the story sharing process, they realize how wonderful it can be. I often have people express disappointment when our interviews are completed.

Further Reading

  • To learn more about Sarah Merrill and her services: www.memoirsbymerrill.com

  • To learn more about personal historians in the Northeastern US: Personal Historians Northeast Network www.phnn.org

 

Val Walker is a contributing blogger for Psychology Today and the author of 400 Friends and No One to Call, released in 2020 with Central Recovery Press. Her first book, The Art of Comforting (Penguin/Random House, 2010), won the Nautilus Book award and was recommended by the Boston Public Health Commission as a guide for families impacted by the Boston Marathon Bombing. Val received her MS in rehabilitation counseling from Virginia Commonwealth University and is a rehabilitation consultant, speaker, and educator. Keep up with Val at www.ValWalkerAuthor.com

Thoughtfully Speaking: Keeping Conversation and Storytelling Alive

By Val Walker

My new blog spotlights the thought leaders and organizations working to reclaim conversation and storytelling. I profile authors, speakers, podcast hosts, educators, and researchers dedicated to the power of communication through the spoken word. I also take a hard look at how social media and other technologies are threatening our ability just to have a decent conversation—from a casual chat to a serious heart-to-heart.  

Studies show how loneliness and isolation (compounding pandemic isolation) escalate in our lives without meaningful in-person conversation. Having a good talk requires our eye contact, warm expressions, listening with empathy, allowing pauses, patience, time to think and thoughtfully respond. If our conversations are shortchanged, distracted, and fragmented, day in and day out, we find ourselves feeling invisible and alone.

Instead, could we stand up for the time and full attention we need-- for a good, two-way conversation--for clarification, planning, problem-solving, closure? And better, still, could we make time to tell stories, reminisce, reflect, dream?

As a preview of the groups and thought leaders I will be profiling, I would first like to offer a roundup of fifteen essential resources. Over the next year for the Health Story Collaborative, I will be writing in depth about each of these listed below.


15 Organizations and Thought Leaders Reclaiming Conversation and Storytelling


Empathy Bootcamp

Kelsey Crowe, Ph.D., Founder, Author, There is No Good Card for This 

Four years ago, I interviewed Kelsey Crowe for the Health Story Collaborative when her timely and hugely popular book was just released. Now she has teamed up with educators, therapists, and writers, creating Empathy Bootcamp which “provides practical insights and practices in communication and connection, tailored to your Empathy Type, to help you build trust with your team (and at home).” Kelsey Crowe earned her PhD in social science from the University of California, Berkeley. She declares on her website that she “hopes for a day when no one suffers alone because others didn’t know what to do or say.”

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Sidewalk Talk

Tracie Ruble, Founder (Podcast and Service)

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“When we hear each other, we change the world by creating belonging, inclusion, and wellness,” says Tracie Ruble, the founder of Sidewalk Talk. Started in San Francisco, this street initiative is active in most states around the US. Volunteers trained to listen empathically sit on sidewalks with chairs in public places so people can conveniently sit down to talk about what is on their minds. Tracie’s podcast features thought leaders on topics ranging from empathy, listening, storytelling, and pandemic-related communication.


Reclaiming Conversation: The Power of Talk in a Digital Age

Sherry Turkle, Ph.D., Author

Renowned media scholar Sherry Turkle examines how diminishing conversation in our culture threatens our relationships and increases anxiety and loneliness.

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Jean Twenge, Ph.D., Author 

Jean Twenge is a professor of psychology at San Diego State University and the author of two books and hundreds of articles about the impact of social media on youth. She explores the ways being “super-connected” ironically increases loneliness, anxiety, and depression. Further, she encourages families to provide more conversation and engagement in person.


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“Common Sense is the nation's leading nonprofit organization dedicated to improving the lives of all kids and families by providing the trustworthy information, education, and independent voice they need to thrive in the 21st century”—as stated on their website. Founded by Jim Steyer in 2003, Common Sense Media reviews books, movies, TV shows, video games, apps, music, and more. This website is an essential tool for families to provide media guidance for conversation and play within households.

 


The Conversation Project

Ellen Goodman, Co-Founder

Said best on their website, “The Conversation Project® is a public engagement initiative with a goal that is both simple and transformative: to help everyone talk about their wishes for care through the end of life, so those wishes can be understood and respected.” I look forward to learning more about Ellen Goodman, the co-founder, and formerly a journalist with a fascinating and extensive background.

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Ana Bess Moyer Bell, Executive Director

Ana Bess Moyer Bell was interviewed four years ago for Health Story Collaborative, and I am pleased to provide an update on her exciting new developments. She heads up the initiatives of 2nd Act, Inc, and reports, “Our mission is to change the way people and communities respond to the impact of substance use through theatre and drama therapy. We envision a world in which all stories are honored and healing is inevitable.”


StoryCorps

David Isay, Founder

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Declared on their website, “StoryCorps’ mission is to preserve and share humanity’s stories in order to build connections between people and create a more just and compassionate world. We do this to remind one another of our shared humanity, to strengthen and build the connections between people, to teach the value of listening, and to weave into the fabric of our culture the understanding that everyone’s story matters.” I look forward to profiling their founder David Isay and learning more about how he launched Story Corps at the Grand Central Terminal, New York, in 2003.


The Human Library (Denmark)

Ronni Abergel, Founder

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Imagine sitting down with a complete stranger from a different background in a safe, friendly environment and learning all about his or her life. And further, imagine that this human being is registered with a local library to literally serve as an open book? Indeed, this concept was put into action in Denmark twenty years ago and now The Human Library has reached seven more countries. Their website states: “The Human Library works to create a safe framework for personal conversations that can help to challenge prejudice, aim to help rid discrimination, prevent conflicts, and contribute to greater human cohesion across social, religious, and ethnic divisions.”


Street Wisdom

David Pearl and Chris Berez Brown, Co-Founders

In a nutshell, Street Wisdom is all about “inspiration on the go.” Essentially, this is the wisdom of wandering and learning about the environment around you—just by taking a long walk. Their website explains, “Street Wisdom is an everyday creative practice you use as you walk. A smart fusion of mindfulness, neuroscience, and wellness, it unlocks our minds and unblocks our creativity with every step. Suddenly every street is full of inspiration. And whatever our questions, we are finding answers are everywhere.” I look forward to writing about David Pearl and Chris Berez Brown who created this whole new approach to walking in cities.

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Emily Kasriel, Journalist with BBC

Crossing Divides, an innovative experiment produced by BBC News Labs, was an interactive news game to give audiences new skills for navigating polarized conversations. Emily Kasriel headed many of these special projects, dedicated to deep listening, hosting difficult discussions, and writing about healing divisions through honest, thoughtful conversations. The Crossing Divides website adds, “At a time when it’s increasingly hard to find common ground, we’re bringing people together who disagree and might never normally meet to discuss big issues, like climate change, class, immigration and Brexit…”


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The Moth Podcast (Moth Radio Hour)

The Moth Podcast features re-airs of the Moth Radio Hour and selected archived stories. The Moth Radio Hour is celebrating twenty years of storytelling events. “By honoring a broad range of individual experiences, we believe we can challenge dominant narratives, deepen connection and create a more productive dialogue around the world.”—from their website.


Reply All Podcast

“‘A podcast about the internet’ that is actually an unfailingly original exploration of modern life and how to survive it.” – The Guardian

This podcast airs stories from individuals in everyday life who struggle with the wide, complex world of devices, and often become lost in the mazes of technology. The stories often grapple with ethics, social dilemmas, or humbling predicaments. In short, these stories help those of us who frequently get tangled in the vast, wide web.


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This American Life Podcast

Ira Glass, Founder

Heard by 2.2 million people, this is a highly popular weekly public radio program and podcast aired on NPR. Each week a theme is chosen and different kinds of stories on that theme are selected. Recent themes have included “Stuck in the Middle,” “The End of the World as We Know It,” and “Suitable for Children.” Ira Glass created this radio program in 1995 and it has won five Peabody Awards for particular episodes over the years.


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Social Pro Now

David Morin, Founder

According to David Morin who founded Social Pro in 2012, their aim is to provide the “most actionable, well-researched, and accurate information on how to improve your social life.” Over 60,000 people receive their newsletter and 400,000 people visit their website each month. Younger adults with social anxiety are particularly attracted to this website that offers useful training for skill development in conversational skills such as how to read social cues.


Val Walker, MS, Author, Educator, Rehabilitation Consultant

Val Walker, MS, Author, Educator, Rehabilitation Consultant

Val Walker is a contributing blogger for Psychology Today and the author of 400 Friends and No One to Call, released in 2020 with Central Recovery Press. Her first book, The Art of Comforting (Penguin/Random House, 2010), won the Nautilus Book award and was recommended by the Boston Public Health Commission as a guide for families impacted by the Boston Marathon Bombing. Val received her MS in rehabilitation counseling from Virginia Commonwealth University and is a rehabilitation consultant, speaker, and educator. Her articles and Q&As have appeared in AARP, Caregiver Space, Babyboomer.com, Caregiver Solutions, Time, Good Housekeeping, Coping with Cancer, Boston Globe Magazine, Belief Net, Marie Claire, and Sweety High. Keep up with Val at www.ValWalkerAuthor.com